Terms and Conditions of Service (v7.0)

1. Purpose

We offer an assistance service for all administrative procedures for any stay or transit in a foreign country.

We provide an administrative assistance service to help travelers prepare for trips or transit through a foreign country.

Our services include support for the preparation, verification and transmission of official forms, appointment scheduling with embassies for long-term visa requests, and centralization of required documents for electronic travel authorizations (e-Visas).

Our platform is not a governmental site and is in no way affiliated with immigration authorities. We offer optional support services for users who wish to delegate these procedures.

2 - Nature of Services and Prices

Fees may include, as applicable:

  • government or consular fees (if required).
  • processing, handling, archiving, and customer service costs.

All prices are shown in euros, inclusive of taxes. They may change at any time based on public or internal pricing updates.

3 - Online Payment

Payment is made online via secure credit card processing at the time of order confirmation.

Confirmation of payment validates the order. Services will not be delivered unless payment is completed.

4 - Withdrawal Right Waiver

Under Article of the Consumer Code, the withdrawal right does not apply to fully performed or customized services.

By confirming the order, the user expressly requests immediate execution and waives their right of withdrawal.

5 - Refund Policy

Refunds are only possible if:

  • - the request has not yet been processed.
  • - the request has not yet been processed.

A fixed processing fee of €40 will be withheld on any refund.

No refunds are possible once the file has been submitted or handled, even if the request is rejected by authorities or duplicated on another platform.

6 - User Declaration

By accepting these terms, the user confirms that all provided information is accurate and sincere. False declarations may lead to refusal of entry or travel bans.

7 - Contract Conclusion

The contract becomes binding upon order confirmation and payment. Users can modify their information prior to payment.

Records are archived for 5 years and accessible upon request.

8 - Liability

We provide support services to facilitate travel procedures. Final decisions regarding entry or authorization rest exclusively with the official authorities.

We are not liable for decisions made by border agents or for internet-related disruptions.

9 - Border Control

Authorization from the government does not guarantee entry. Border agents may override any prior approval.

10 - Data Protection

We collect only the personal data necessary to process each service. Data may be shared with authorized third parties involved in the procedure.

Customers may request access, correction, or deletion of their data in accordance with GDPR.

11 - Governing Law

These terms are governed by French law. Disputes shall first be resolved amicably or through mediation.

12 - Disclaimer

This website is a private, independent company not affiliated with any immigration authority, embassy, or government agency.

We offer optional assistance with application preparation, documentation, and submission.

Applicants may always use the official government platforms free of charge, without support. By using our services, you acknowledge that our role is limited to assistance only and that final decisions lie solely with the authorities.